Customer support has gotten so terrible. Now that all big companies have terrible support, none of them are punished for it. You can still occasionally find people who give a shit in small business, but that is it. Google is probably one of the worst offenders of all. I don't know what the solution is, it seems like the only way to get any satisfaction on an issue at a big corp anymore is a social medial call-out like this one.
If you are here, thank you for Conversations, Daniel, it has been my go-to for years for communicating with friends and family.
Yeah that "there is no way to talk to a human at Google" is one of the reasons I never recommend a Google solution at current workplace... Or to family.
And they're annoying and often screw up the review process.
Google is always going to make money off any work they do. That's just business. They're not going to put more money towards better reviews without taking more money. And without the reviews, even as crappy as they are, a lot of really crappy software would be on the store. And a lot more would be actively malicious
And you were making like 7x as much as they were taking. Without them, you would even get noticed and you'd have made nothing.
We know this because almost nobody installs FDroid, and the other stores like Samsung make basically nothing for developers, even though they're preinstalled on so many devices.
Receiving 1000 euros without having any real work or accountability is the epitome of free profit. No wonder these platform gatekeepers are fighting so hard to maintain it (at the cost of you, the consumer).
And yet people (in general) just dont care, because they don't truly feel the pain until it's too late - issues like privacy and such are like that.
"Fortunately, I’m no longer economically dependent on Google Play Store revenue. Google doesn’t deserve me and my money anymore. I’m done. Fuck the gatekeepers."
I was thinking about it yesterday as codex was debugging app live on my phone about what it all really means long term. Note, while I have technical knowledge, I am not a programmer by trade. Computing was always a little ephemeral, but now it may become even more so.
If you are here, thank you for Conversations, Daniel, it has been my go-to for years for communicating with friends and family.
> For years I’ve felt like I was in a toxic relationship with Google, and the only reason I stayed was economic dependency.
And they're annoying and often screw up the review process.
Google is always going to make money off any work they do. That's just business. They're not going to put more money towards better reviews without taking more money. And without the reviews, even as crappy as they are, a lot of really crappy software would be on the store. And a lot more would be actively malicious
And you were making like 7x as much as they were taking. Without them, you would even get noticed and you'd have made nothing.
We know this because almost nobody installs FDroid, and the other stores like Samsung make basically nothing for developers, even though they're preinstalled on so many devices.
Jesus Christ you can always count on HN for the most sycophantic, bootlicking comments sucking up to big tech imaginable.
And yet people (in general) just dont care, because they don't truly feel the pain until it's too late - issues like privacy and such are like that.
+1.